Monthly activity report for the month of March that provides all our patients with information of what the surgery does on a monthly basis.
Summary of data
Total Number of calls to surgery: 2,354
Number of calls answered within 2 min: 706
Number of calls abandoned: 653
Items issued via Prescription: 16,483
Referrals Made: 351
Med 3 Issued: 88
Administration emails & letters: 1,021
Text Messages sent: 138
Total digital request: 420
Appointments (Total): 1,640
Appointments (Seen): 1,497
Appointments DNA: 143
