Monthly activity report for the month of January that provides all our patients with information of what the surgery does on a monthly basis.
Summary of data
Total Number of calls to surgery: 3,242
Number of calls answered within 2 min: 500
Number of calls abandoned: 997
Items issued via Prescription: 14,199
Referrals Made: 261
Med 3 Issued: 90
Administration emails & letters: 806
Text Messages sent: 149
Total digital request: 380
Appointments (Total): 1,467
Appointments DNA: 139
