Monthly activity report for the month of November that provides all our patients with information of what the surgery does on a monthly basis.
Summary of data
Total Number of calls to surgery: 3001
Number of calls answered within 2 min: 320
Number of calls abandoned: 700
Items issued via Prescription: 12,722
Referrals Made: 116
Med 3 Issued: 78
Administration emails & letters: 885
Text Messages sent: 200
Total digital request: 340
Appointments: 1,705
Appointments DNA: 209
