Monthly activity report for the month of December that provides all our patients with information of what the surgery does on a monthly basis.
Summary of data
Total Number of calls to surgery: 3,020
Number of calls answered within 2 min: 400
Number of calls abandoned: 600
Items issued via Prescription: 16,511
Referrals Made: 277
Med 3 Issued: 100
Administration emails & letters: 905
Text Messages sent: 132
Total digital request: 360
Appointments (Total): 1,606
Appointments DNA: 152
